We have a few new changes that Stream101 is proud to announce!
After the hard work of the developers over at Centova, we're excited to be able to offer the latest version of the Media Control Panel! We have some great new features that will be highlighted below and we urge you to take advantage of these great new features! With the new control panel, we will be offering some additional new services!
CORPORATE CHANGES
Management Change
Stream101 has just been taken over by new management as of January 1st, 2103. Marcus Allen has been the Operations Supervisor for a number of years and has now purchased the company. With this change of ownership, clients should not expect anything less from Stream101 but rather new and improved ideas. As a result of this, Marcus will be taking more of a management role in the company and moving away from the support side. New support technicians are being trained and will be brought on board this month.
Support ChangeOne major change is the reduction of the telephone support staff. In the past, telephone support has cost Stream101 over $10,000 per month for salaries amongst 8 people. We averaged only 10 calls per day over 8 hours. That was a lot of waste and was one factor in the "stalemate" of Stream101. We have since shifted 4 technicians over to ticketing support and released 2. This will save costs for us, and will allow us to have a greater budget to develop new things. As a result, we have beefed up the Ticket Support Staff's hours and will be able to provide much snappier responses, even during peak hours.
We are also increasing our corporate security measures and will be implementing further security into our day-to-day operations. While we have never had a breach of information in any way, we want to stay ahead of the game and avoid anything that would increase our clients chances of losing valuable dollars with their day-to-day operations.
Most phone support issues can be resolved in a manner of minutes by checking out our documentation or knowledgebase. This is somethine we are working on expanding now that we have additional staff online
NEW SERVICES / UPGRADES
Pro-Tools
Flash-based Popup Player is now HTML5 Based with Flash Fallback support for browsers that do not support HTML5.
Mobile Streaming App will soon have a control panel that allows you to customize the look of your App
Mobile Streaming App will support more devices as the latest HTML5 and Mobile technologies are released and implemented
Service Changes/Improvements
Stream101 will soon support ShoutCast version 2
Stream101 will be further integrating 100% support for SAM Broadcaster & Web Hosting
MEDIA CONTROL PANEL FEATURES
Major New Features
- Implemented a brand
new, glossy user interface which should be more attractive and intuitive
for newer users
- Added AJAX file
manager to allow uploading, managing, and removing files via the web
interface
- Added full support for
ShoutCast v2 (Coming Soon!)
- Bundled a new Flash
player for web-based listening playback of MP3/Ogg streams
- Added a new DJ account
type, which allows station managers to delegate specific privileges
(managing playlists, stopping/starting autoDJ, etc.) to their DJs
- Statistics are now
recorded internally relative to UTC, and displayed relative to the user's
selected time zone
- Statistics can now be
retained indefinitely and are no longer limited to 60 days
- Re-implemented
statistics system using AJAX for dramatically improved performance; graphs
are generated client-side using jQuery/Flot to eliminate server-side image
generation delays
- Historical statistics
for user-defined time periods can now be downloaded as spreadsheets (CSV
format)
- Added support for
retrieving album details from the iTunes Store and last.fm, as well as
custom web sites provided by each user
- Added AJAX log manager
to allow easy web-based review of system and event logs
- Added automated song
request identification and queueing (AutoDJ)
Minor New Features
- Recent tracks widget
now updates automatically in realtime via AJAX, and displays album title
if available
- Live statistics page
now updates automatically in realtime via AJAX
- Stream status icons in
the client area now update automatically in realtime via AJAX
- Recent tracks, current
song, and on-demand widgets now fade/slide using jQuery effects
- Media uploaded via FTP
is now auto-detected and imported by the Media Control Panel within a
minute or two
- Multiple instances of
the same widget can now be used on the same page (i.e., to show statuses
for multiple streams)
- Most tables (accounts
list, etc.) are now sortable by clicking column headers
- Added
syntax-highlighting-style coloring to log viewers
- Added a Google
Maps(tm) widget to the code snippets page
- Added configurable
server location options for Google Maps widget
- Added configurable
poll limit, poll frequency, number of tracks, and hide/show covers options
for the Recent Tracks widget
- Added configurable
poll limit and poll frequency options for the Stream Details widget
- Reduced HTML page
sizes and consolidated JavaScript/CSS to improve page load times
- Added support for
temporarily banning users after too many login failures
- Added Recent Tracks
RSS/Atom/JSON feeds
- Added Stream Info
JSON/XML feeds
- Added current playlist
information to stream info widget
- Media library panes
are now resizable/collapsible
- Dramatically improved
cover image processing performance
- Reorganized accounts'
Widgets configuration into tabsets
Notable Improvements
- Ported all widgets and
much of the UI to jQuery for a dramatic improvement in aesthetics
- All widgets can now be
configured to work with specific mount points
- New multifile
web-based uploader supports HTML5, Flash, and HTML4 upload types, ensuring
support in all browsers
- Added autoDJ status to
Stream Details widget
- Added options to
autoconvert HTML email message content to text and vice-versa
- Simplified (shortened)
HTML for JavaScript widget code snippets
- Current/recent tracks
will try to convert sc_trans v1 metadata to proper ID3 tag data
- Numerous improvements
to artist/album/title extraction and cleanup for track detection
- Various improvements
in IceCast XSL page parsing and handling
- Client accounts are
now deleted by default when their parent reseller account is deleted
- Implemented framework
for future support of customizable menus
- Implemented framework
for future support of custom plugins
- Globally renamed 'Code
snippets' to the more universally-recognized term, 'Widgets'
- Stream status icons in
client area header are now continually updated via AJAX
Notable Fixes
- Fixed various problems
with M3U importer
- Upgraded to new
Amazon.com API to fix broken Amazon.com support
- Playlists can now be
scheduled for 00:00:00
We truly hope you enjoy the new features we have to offer and encourage you to provide us with feedback as much as possible!