Affecting: All Clients on our network
When: Noon (eastern) 11/08/10 - 3:00AM (eastern) 11/09/10
What:
A networking switch containing one of our primary fiber connections experienced a critical error. The failsafe that was supposed to indicate an error did not alert us in a timely manner. This forced all of our traffic to go down a standard 1 GBPS connection versus a fiber connection. During this time, you may have experienced additional latency and/or slow connections to the server.
Result: Everything damaged has been replaced.
Additional Info: All clients have been issued a certificate good for 10% off of any new order.*
* Not valid for upgrades or replacements of service.
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